Cookiepolicy

Effective as of October 22, 2021

1. Introduction

1.1 This Cookie Policy (“Policy”) describes how Acast AB (publ), its affiliates (“Acast”, “us”, “we” or “our”), partners and service providers uses cookies and similar technologies such as scripts, SDKs, web beacons, tracking pixels, plugins and other similar technologies (collectively, “Cookies”) when providing you with the Acast services (the “Services”) or when you access any website owned and controlled by Acast, including in some limited cases the Acast App (collectively, the “Websites”). Through this Policy, we aim to explain which Cookies we use, for what purposes and, most importantly, what choices you have for managing your Cookie settings.

1.2 It is important for you to understand that by using the Services and/or Websites, you agree to the terms of this Policy and consent to the use of Cookies by Acast in accordance with the terms of the Policy. Consequently, if you do not agree to these terms, we ask you to not use the Services and/or Websites.

2. What are cookies and similar technologies?

2.1 A Cookie is a small text file downloaded onto your device (such as your computer, mobile phone, tablet or other similar device) when you visit a website and use its functions, or use an app. Cookies allow to recognize your device and are used by website owners to operate their website and services more efficiently.  

2.2 Cookies are widely used to understand how the website or service is being used by you, to help you navigate between pages more efficiently, to help you remember your preferences, such as language preferences or login information, to ensure that ads you see online are relevant to you and your interests, and more generally to improve your online browsing experience.  

2.3 Cookies may also be used to collect information that is personal to you. In such cases, the Acast Privacy Policy (GDPR or ROW, as applicable) will apply in addition to this Policy.

3. How do we use Cookies?

3.1 Acast uses both first-party and third-party cookies. First-party cookies are set by us and are associated with the domain of our website, www.acast.com along with its subdomains. Third-party cookies are set by our partners and service providers on our behalf and are associated with a domain different from the domain of the website you are visiting. Such Cookies enable third-party features and functionalities, such as delivering personalised advertisements and content or performing ad measurement analytics, to be provided through the Services and/or Websites.  

3.2 A Cookie can be either a session Cookie or a persistent Cookie. A persistent Cookie is stored until it reaches a defined expiration date (which can be minutes, days or several years in the future). A session Cookie has no expiration timestamp assigned to it and is stored until your login session is no longer active in your web browser.  

4. What type of Cookies do we use and what are they used for?

We use the following Cookies through our Services and/or Websites:

4.1 Strictly Necessary Cookies

These Cookies are necessary for the Services and/or Websites to function and cannot be switched off in our systems. They are usually set as a response to an action made by you, such as logging-in or managing your privacy settings. Without them you wouldn’t be able to use the basic features of the Services and/or Websites.

You can set your browser to block or alert you about these Cookies, but some parts of the Services and/or Websites will then not work.

More specifically, we use the following Strictly Necessary Cookies:

  • Auth0

This cookie is set by Auth0, our IDaaS service provider, to authenticate you when you log-in to your Acast user account. 

For more information, please visit https://auth0.com/docs/sessions/cookies/authentication-api-cookies 

  • AcastConsent

This cookie is set by Acast to implement and remember your privacy preferences.

  • this.sid

This cookie is set by Acast to manage your user session after you have been authenticated.


4.2 Functional Cookies

These Cookies are used to enhance the performance and functionality of the Services and/or Websites, but are non-essential to their use. For example, they allow to remember certain choices you make such as your login details, language or the region you are in, and to facilitate interaction with our customer support Messenger, if any. 

If you do not allow these Cookies, certain features of the Services and/or Websites may not function properly.

More specifically, we use the following Functional Cookies:

  • Intercom

This cookie is set by Intercom, our customer support service provider, to remember who you are and provide access to previous conversations you’ve had with our customer support through Messenger.

For more information, please visit https://www.intercom.com/legal/cookie-policy 

  • Cloudflare

This cookie is set by Cloudflare, our web performance and security service provider, to provide the identification of trusted web traffic.

For more information, please visit https://support.cloudflare.com/hc/en-us/articles/200170156-Understanding-the-Cloudflare-Cookies#12345681

  • language

This cookie is set by Acast to implement and remember your language settings.

  • subscribe_token

This cookie is set by Acast to correlate you as an Acast user to the subscription records on Acast+.


4.3 Analytics Cookies

These Cookies are used to count visits and traffic sources so we can measure and improve the performance of our Services and/or Websites and, more generally, improve your user experience. They help us understand which pages are the most and least popular and analyze how visitors use our Services and/or Websites.

More specifically, we use the following Analytics Cookies:

  • Google Analytics

This cookie is set by Google Analytics to measure how visitors interact with our Websites and to count pageviews. 

For more information, please visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Also, you can opt-out of Google’s Analytics Cookies that are served on our Websites by visiting: https://tools.google.com/dlpage/gaoptout

  • DataDog

This cookie is set by DataDog, our web performance service provider, to group all events generated from your unique user session across multiple pages of our Websites.
For more information, please visit https://docs.datadoghq.com/real_user_monitoring/browser/troubleshooting/ 

  • Hotjar

This cookie is set by Hotjar, our web performance service provider, to help us better understand your use of our Websites and to improve your user experience.

For more information, please visit https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information

Also, you can opt-out of Hotjar’s Analytics Cookies that are served on our Websites by visiting: https://www.hotjar.com/legal/policies/do-not-track/

  • Podsights

This cookie is set by Podsights, our ad attribution service provider, to analyze and attribute the effectiveness of podcast advertising by understanding the actions visitors take on our Websites.

For more information regarding Podsight’s Analytics Cookies and your opt-out choices, please visit https://podsights.com/optout/

 
4.4 Targeting Cookies

These Cookies are usually set by our advertising partners and are used to collect information about your activity on the Websites and other online services in order to display advertisements that are more relevant to you and your interests. This is known as “interest-based advertising”. 

Targeting Cookies are also used to limit the number of times you see an ad online, and to measure the performance and effectiveness of ads that you see or interact with. 

More specifically, we use the following Targeting Cookies:

  • Facebook 

This pixel is set by Facebook to track your unique user identifier when you land on our Websites through an online advertisement displayed elsewhere.

For more information, please visit https://www.facebook.com/policies/cookies/

5. How can you manage your Cookie settings?

5.1 Most web browsers allow you to manage your Cookie settings. You can set your browser to block or disable Cookies. However, please note that this action may block our Strictly Necessary Cookies and Functional Cookies and therefore prevent our Services and/or Websites from functioning properly.  

Different browsers make different controls available to you. If you want to allow, block or customize your Cookie settings in your browser, please visit one of the following links:

Internet Explorer

Google Chrome

Firefox

Safari

Safari iOS

Android

5.2 Furthermore, you can opt-out of interest-based advertising from participating members of the following advertising industry associations: 

Network Advertising Initiative

European Interactive Digital Advertising Alliance (if you are located in Europe)

Digital Advertising Alliance

https://www.aboutads.info/choices/(for website ads)

https://youradchoices.com/appchoices (for ads in mobile apps)

Please note that not all companies that serve personalised ads participate in these opt-out programs, so even after opting-out, you may still receive ad targeting cookies from certain companies. 

5.3 Finally, if you want to learn more about cookies and similar technologies, which cookies have been set in your web browser and how to manage your cookie settings, visit https://www.allaboutcookies.org/

6. Updates to this Cookie Policy

We may modify this Policy from time to time. Any change to this Policy will become effective as of the date that appears at the very beginning of this document entitled “Effective as of”. Your continued use of the Services and/or Websites following posting of changes will be deemed an acceptance of those changes.

7. How to contact us

If you have any questions about our use of cookies and similar technologies, contact us at privacy@acast.com.  

Acast AB
Kungsgatan 28
111 35 Stockholm
Sweden